SHIPPING & RETURNS
SHIPPING POLICY
At BY ALVA, we partner with premium global fulfillment centers to bring you curated fashion pieces directly to your doorstep. This direct-to-consumer model allows us to offer high-quality styles at competitive prices.
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Standard Delivery: 5–12 business days.
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Free Shipping: On all orders over £100 / €120 / 900 kr.
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Tracking: Every order is shipped with a tracking number, which will be sent to your email as soon as your parcel is on its way.
Taxes & Customs:
All prices displayed on our website include local taxes. Whether you are ordering from the UK, Ireland, or Denmark, you will not face any unexpected customs fees upon delivery.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you can return your items within 14 days of delivery.
Return Conditions:
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Items must be unworn, unwashed, and in their original packaging with tags attached.
How to make a return:
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Contact us at hello@byalva.com with your order number.
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Our support team will provide you with our regional European return address and instructions.
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Drop your secure parcel off at your local postal service (Royal Mail, An Post, or PostNord).
Note: Return shipping fees are the responsibility of the customer. We highly recommend using a tracked service.